El Museo is committed to offering inclusive, engaging experiences for people of all abilities. Information about getting to the museum, accessibility during your visit, and special resources is available here. If you have any further questions or concerns regarding your visit, please email info@elmuseo.org.
WHEELCHAIR ACCESSIBLE
El Museo’s main entrance is on 5th Avenue between 104th and 105th Street. The main entrance, our Las Galerías (galleries), and La Tienda (gift shop) are all fully wheelchair accessible. An accessible ramp is located on the right-side of the stairs on 5th Avenue. Accessible restrooms are available on the first floor.
To access the third floor spaces (Talleres) and Black Box Theater, take the elevators located in the hallway behind the admissions desk. In addition, El Teatro (theater) offers wheelchair accessible areas at the orchestra level.
ASSISTIVE LISTENING
El Museo’s El Teatro (theater) is equipped with infrared assistive listening system. Receivers with headphones are available free of charge at the admission desk. Please request a receiver, in advance, via email at info@elmuseo.org.
SERVICE ANIMALS
Service animals are welcomed at El Museo.
GROUP VISITS
El Museo’s museum educators are trained in a variety of approaches to make the museum experience accessible to people of all abilities and communication needs. To learn more, contact Group Visits at groupvisits@elmuseo.org.